Privacy Policy

Effective Date: September 1, 2025

KLacoste & Zen.ishhhh (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: such as your name, email address, or payment details (when you book a session, sign up for our membership, or contact us).

  • Non-Personal Information: such as browser type, IP address, pages visited, and cookies to improve your browsing experience.

2. How We Use Your Information

We may use your information to:

  • Provide and manage our services (sessions, memberships, classes, and community access).

  • Process payments and bookings securely.

  • Send updates, newsletters, or promotional content (only if you have opted in).

  • Improve the functionality of our website and community.

3. Cookies and Tracking

We may use cookies and similar technologies to:

  • Keep you signed in to your account.

  • Understand how visitors use our site.

  • Improve performance and user experience.
    You can control cookies through your browser settings.

4. Third-Party Services

We may use trusted third-party services to operate our website (such as Acuity Scheduling, Stripe/PayPal, Hyvor, YouTube, or Squarespace). These services may collect data in accordance with their own privacy policies.

5. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share information only as required by law or to protect our legal rights.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

7. Your Rights

You have the right to:

  • Request access to your personal data.

  • Ask for corrections or updates to your data.

  • Withdraw consent for email communications at any time.

  • Request deletion of your personal data, subject to legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: HeyKarlie@KLacoste.com

Website: KLacoste.com

Terms of Service

Effective Date: September 1, 2025

Welcome to KLacoste & Zen.ishhhh (“we,” “our,” or “us”). By accessing or using our website, booking services, or joining our community, you agree to the following Terms of Service. Please read them carefully.

1. Services

We provide:

• Salon Services: Haircare, color, and styling appointments.

• Zen.ishhhh Community Offerings: Group classes, solo sessions (tarot, energy work, mediumship, spirit baby readings), memberships, retreats, and online resources.

• Digital Content: Videos, podcasts, eBooks, playlists, and other materials.

2. Eligibility

You must be at least 18 years old to use our services or have parental/guardian consent.

3. Booking and Payments

• Appointments and sessions must be booked through our official scheduling system.

• Payment is due at the time of booking unless otherwise specified.

• All prices are listed in USD.

4. Cancellations & Refunds

• Salon Appointments: Please provide at least 48 hours’ notice to cancel or reschedule. Missed appointments result in a cancellation fee.

• Sessions & Memberships: Cancellations must follow the guidelines stated at booking. Membership fees are non-refundable but can be canceled anytime to prevent future billing.

• Retreats & Events: Specific cancellation and refund policies will be provided at the time of registration.

5. Community Guidelines

Our Zen.ishhhh community is built on respect and safety. By joining, you agree to:

• Honor confidentiality within the group.

• Refrain from hate speech, harassment, or disruptive behavior.

• Use our spaces for supportive, non-judgmental connection.

Violation of these guidelines may result in removal without refund.

6. Intellectual Property

All content provided through our website, classes, and community (including but not limited to eBooks, videos, podcasts, and written material) is owned by Karlie Lacoste & Zen.ishhhh and may not be copied, shared, or redistributed without permission.

7. Disclaimer

• Our services (including tarot, astrology, and energy healing) are for personal growth and entertainment purposes only. They are not a substitute for medical, legal, or financial advice.

• Salon services are provided with professional care, but results may vary based on individual hair history and condition.

8. Limitation of Liability

We are not liable for any direct, indirect, or incidental damages arising from the use of our services, content, or website.

9. Changes to Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a new “Effective Date.”

10. Contact Us

For questions about these Terms, please reach out at:

Email: HeyKarlie@KLacoste.com

Website: KLacoste.com

Broad Disclaimer & Web Disclaimer

This Disclaimer forms a binding agreement between you and Karlie Lacoste, LLC, an LLC operating out of Louisiana. In engaging with this website content, watching videos, attending an event, or participating in any service, you release Karlie Lacoste, LLC and all members, agents, directors, host, volunteers, contractors, employees, and assigns (herein referred collectively as “Karlie Lacoste, LLC”) from any liability related to any injuries or issues, physical, mental, financial or otherwise, which may arise from the risks of engaging in its services, practicing yoga or attending an event, whether live, in person, or pre-recorded video.  YOU ARE RESPONSIBLE FOR YOUR OWN ACTIONS IN PARTICIPATING. The website, content thereon, classes, events, services, and videos are for educational and informational purposes only and not tailored to you specifically in any way. Please ensure you are practicing in a safe space without any items, animals, or others nearby that could interfere with your movement or safety. Consult a medical professional, and mental health professional if applicable, before implementing, engaging in, or taking action, or refraining from taking action. Lastly, please note that the techniques and approaches contained in this website, in person, written, or on video are simply Karlie Lacoste, LLC ‘s interpretation of teaching. Karlie Lacoste, LLC make no representations about efficacy, nor does it promise any results.